Do you know about the five ways to wellbeing? Which of the following do you do?
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PALS volunteers have direct contact with patients, listening to them and informing them of the PALS service and identifying those who may need support from the PALS Officers. Volunteers may be allocated to a specific hospital ward, clinic, surgery or health centre talking to find out how patients feel about the service they are receiving. If the volunteer identifies a patient, their family or friend who has a concern, they will inform either staff in the specific area or a PALS Officer.
Julie Woolf, PALS/PPI Manager Tel: 0161 746 2019 (answerphone available) Email: pals@trafford.nhs.uk
Trafford Primary Care Trust, 2nd Floor Oakland House, Talbot Rd, Old Trafford, Manchester M16 0PQ